Frequently Asked Questions

When is the convention?

New Jersey Comic Expo is being held on Saturday, November 18th & Sunday November 19th, 2017.
Show hours are:
Saturday, November 18th 10:00 am - 7:00 pm (9:30am for Advanced Ticket Holders!)
Sunday, November 19th 10:30 am - 5:00 pm (10:00am for Advanced Ticket Holders!)

How much are tickets?

Prices for the show in advance will be $35 for a Saturday only ticket; $30 for a Sunday only ticket and $50 for a weekend ticket. Children age 10 and under are admitted for free with an adult admission (limit of 2 per adult please). Senior citizen (65 & older), military, police & fire fighter discounts are available (use code MilitaryLawEnforcement or SeniorCitizen). Tickets are available at the door but will be priced higher.

I bought my ticket online or at a comic book shop, what time can I arrive to pick up my ticket?

Advance ticket holders will be allowed early admission to the exhibit hall at 9:30 am on Saturday and 10:00 am on Sunday.

Can I buy tickets on-site?

Yes, you can buy tickets at your local comic book shop, on our website or at the door. Day-of ticket sales at the door will open at 10:00 am both days. Ticket pick-up & on-site sales are in the Lobby!
On-site ticket pricing: $40 for a Saturday only ticket; $35 for a Sunday only ticket; and $55 for a weekend pass.

I am a Professional interested in attending the show. What do I need to do?

New Jersey Comic Expo is pleased to offer credentialed, published industry professionals, and those in the related industries of film, television, animation, guilds, gaming, etc. complimentary admission to the Expo.

Registration is open and will be available until October 23rd, 2017. We welcome Professionals who register after the deadline, but please note we will charge a $20 fee. Once you've registered online, please remember to bring samples of your work and/or a business card to the show. We do not offer a guest option – Professional badges are for Professionals only. Please note if you try to bring a guest in we will show you this exact excerpt- so we’ll say it again for good measure, your Professional badge only allows one person, not two, not five, not your entire rugby team... one! If the guest you were planning on bringing is a Professional, they can register as well! To avoid paying a late fee, sign up before October 23rd, 2017.

Where do I pick up my wristband? What about pre-registration?

There will be a clearly-marked booth in the Lobby of the Convention Center for walk-ins. Pre-registrants will take their barcode scan copies or use their smart phones at the Advance Ticket Registration Area.

Do I have to wear it at all times?

If you want to be in the Exhibit hall and programming rooms at all times, yes. If you don’t have it on, we may think you are some sort of undesirable who snuck in and we will be forced to ask you to leave.

I purchased my New Jersey Comic Expo ticket in advance but never received an e-mail confirmation. What’s up with that?

This could be for several reasons. The most popular? The e-mail is sent from Eventbrite, not NJCE, so search your inbox for an e-mail from Eventbrite. The PDF tickets will be attached. If you still can’t locate your tickets, the e-mail address entered may be incorrect. If that is the case, please email customerservice@madeventmanagment.com with the full name of the person who purchased the tickets and we’ll resend the ticket confirmation! Please note, if we are unable to locate the tickets, your order may not have gone through. Double check that the order was processed on your bank statement. If it was, we’ll use other ticket buyer information to find it. If it wasn’t, do not fret- tickets are still available at njce2017.eventbrite.com!!

Major Bummer- I purchased my New Jersey Comic Expo ticket in advance and just found out I have to work... is it possible to get a refund?

First, are you sure no one can cover?! If no one can, refund requests are accepted up until the Sunday of the event. Be sure to request the refund via Eventbrite for it to be processed. Please note, refunds may take up to 3-5 business days to return to your account. We hope to see you at our show next year!

I want to dress my dog up as my sidekick and bring him. Can I?

As much as we would love to see a pup dressed as Harley Quinn, unfortunately, no pets are allowed except registered service animals.

Can I take pictures?

Generally, you can take photographs at New Jersey Comic Expo of the conventioneers and exhibits. However, please respect the privacy and ask before taking a picture of a celebrity, as some of them charge for their photo and autograph.

Where can I park and how do I get there?

There are parking lots located at the New Jersey Convention and Exposition Center and all around the area that are privately owned.

Where are the ATM machines?

Cash machines are located in the main lobby.

Where is Lost & Found located?

Lost & Found is located in the main lobby at the Registration Desk.

Do I have to pay extra to get autographs?

Some guests charge for their autographs, and some don't. Please ask first.

What is the policy on cell phone usage?

We ask that you please be courteous and take any phone calls you may have outside. There should be no cell phone usage while you are at panels, events or in programming rooms.

Is there a dress code or restrictions?

Feel free to come dressed as you like, however it is important to remember that costumes should keep in mind the safety of others. If you are planning on taking a prop, please remember that you will need to have it cleared and approved by security before entering the hall. For specific restrictions please look above in our Weapons/Props section under New Jersey Comic Expo Policies.

Is there Wi-Fi?

New Jersey Convention and Exposition Center does offer Wi-Fi service on the promenade level for a small fee. Launch your browser and you'll reach their homepage.

Who are the people who put on the New Jersey Comic Expo?

The NJCE team is comprised of people who celebrate what they love. They put in countless hours to create the best experience they can for fans, guests and exhibitors alike.